To return a product purchased on www.q36-5.com, you have 30 days from the delivery date.
Follow these simple steps.

• Request a return via your account or by filling out the form below
• You will receive an email with your RMA number, return form and full instructions
• Print the return form and include it inside the parcel
• Products must be unused, in their original packaging and with all tags/labels attached
• Returns without an RMA number cannot be accepted

Return Address:
Q&E Srl – RETURNS
Via Innsbruck 33
39100 Bolzano (BZ)
Italy

The refund or exchange will be processed once our customer service has received the parcel.