Orders will be shipped within 24-48 hours of the receipt of payment.
Shipping and delivery times vary according to the chosen shipping method and the parcel weight.
We offer different shipping and delivery methods, depending on how quickly you need your products. Simply select ‘Standard’ or ‘Express’ delivery at checkout.
Please note that we cannot deliver to PO Boxes.
Standard shipping
Courier shipping times
Europe: 2-5 days
Rest of the world: 3-5 days
Italy: 1-2 days
Shipping charges for Standard delivery
Italy € 7.50
Europe € 9.00
Rest of world € 12.00
Free shipping for orders exceeding € 100.00 for Europe and € 100.00 for the rest of world.
Express shipping
Courier shipping times
Europe and Italy: next working day
Rest of the world: within 2 days
Shipping charges for Express delivery
The choice of Express delivery (delivery on second working day) is always at the expense of the customer:
ITALY € 10.00
EUROPE € 15.00
Rest of WORLD € 20.00
VAT and custom charges
EU customers
For customers who choose a country that belongs to EU as a destination address of, VAT is already included in the price.
Non-EU customers
For customers who choose a country outside EU as a destination address, prices will be exempt from VAT.
Local VAT and any customs duties will be borne by the recipient and will be required by the consignor at delivery of the goods.
Q36.5 will be able to dispatch only on the next working day.
Working days: are from Monday to Friday, please take this into account when placing orders over the weekend and on bankholidays.
Please note that not all bankholidays correspond worldwide, we operate according to Italian bankholidays.
Take a look at our General Terms and Conditions and Privacy Policy.